A woman with short blonde hair, wearing a black blazer over a colorful animal print top, sitting at a table with a white mug in her hands, in a cozy indoor space with bookshelves and natural light.

Emma Hatton, BA, MA, CertHE

Communication Skills Coach

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Emma is an accredited coach, facilitator, and change consultant specialising in communication and credibility.

With over 15 years’ experience across education and professional development, she has a strong track record of delivering sustainable behavioural change through experiential learning. Drawing on her training from a Masters in Acting and a coaching qualification from Cambridge University, she helps individuals build confidence in their delivery through detailed analysis, honest feedback, and practical tools.

She has a background in theatre performance, originally training and working as an actor and educator before retraining as a coach. Her years of work in experiential learning has shaped her ability to effectively pivot to individual client needs while remaining grounded in research-based, proven practice. Her specialist subject is respectful feedback feeding forwards to new insight and meaningful change.

Her passion is empowering people to unlock their full potential and transforming how they connect and communicate by reframing habits with new skills.

Organisations Emma has worked with include: Impower, Financial Ombudsman Service, NHS, University of Cambridge, University of East Anglia, Historic Royal Palaces, English Heritage.

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Nick Trumble, MA

Voice & Communication Skills Coach

Nick is a voice & communication skills coach with a Master’s Degree in Voice Studies from the Royal Central School of Speech & Drama. He has over 12 years experience in facilitating groups and delivering tailored voice & communication skills training for a wide range of organisations in different sectors including politics, law, healthcare, finance, civil service, professional services, advertising & the arts. He also has many years experience working as a voice coach in high budget theatre, TV & Film.

He has a background in theatre performance, originally training and working as an actor before retraining as a voice coach. His experience across these different fields has strengthened his understanding of how to help individuals build confidence & re-shape unhelpful habits through objective reflection and targeted practical rehearsal. Helping clients understand not only what they already do well but also how to process critical feedback and develop their skill set in areas they are less confident in.

Companies Nick has worked with include: Financial Ombudsman Service, Impower, Northern Ireland Assembly, Frank Recruitment Group, McCann London, Salesforce, Financial Times, Wales Gov, NHS Cumbria, Global Radio, Santander, UNICEF